Terms & Conditions

LAST UPDATED: DECEMBER 2, 2025

1. Acceptance of Terms

By accessing and using Lucky Maple Lotto services, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please refrain from using our services.

2. Eligibility

To use our services, you must meet the following criteria:

• Be at least 19 years old
• Be a resident of Ontario, British Columbia, or Alberta, Canada
• Not be self-excluded from gaming activities
• Provide accurate and complete registration information
• Have only one account per person

3. Account Registration

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

4. Deposits and Withdrawals

All financial transactions must be made through payment methods registered under your name. We reserve the right to:

• Set minimum and maximum deposit and withdrawal limits
• Request identity verification before processing withdrawals
• Refuse or reverse transactions that violate our policies
• Charge fees for certain transaction types

5. Bonuses and Promotions

All bonuses and promotions are subject to specific terms, including wagering requirements. We reserve the right to modify or cancel promotions at any time. Bonus abuse may result in account suspension.

6. Fair Play

All players must engage in fair play. The following actions are strictly prohibited:

• Using automated betting systems or bots
• Colluding with other players
• Exploiting software errors or bugs
• Engaging in money laundering or fraudulent activities
• Creating multiple accounts

7. Responsible Gaming

We are committed to promoting responsible gaming. Our platform provides tools to set limits and self-exclusion. For more information, visit our Responsible Gaming page.

8. Limitation of Liability

Lucky Maple Lotto is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall be limited to the amount you have deposited in your account.

9. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms, fraudulent activity, or at our discretion. Upon termination, any remaining balance will be refunded to you, subject to review.

10. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada, and the applicable regulations of the Alcohol and Gaming Commission of Ontario (AGCO).

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please visit our Contact Us page.